Account Manager

ACCOUNT MANAGER
High Wycombe Office / Option to work from home (South East England)
£40K plus approx 10% bonus

This is a fantastic opportunity for you an experienced Account Manager to join a leading technology company based in High Wycombe or working from home within the South East England. Managing up to 6-8 enterprise clients. You will be responsible for ensuring complete customer satisfaction, continued spend to achieve budget, handling any negotiation and incident management.

Essential Duties and Responsibilities

*As the Account Manager you will have to impose yourself as the single conduit for all formal commercial, technical and warranty service orientated communications between the clients.
*Have regular contact as justified by revenue margin or issues to understand the client company objectives and ethos.
*Is able to empathize towards the client while retaining a steadfast and ruthless focus on achieving budgetary and individual quota target for revenue and margin in any given period.
*Responsible for maintaining accurate forecast information and for feeding that accurately into forecasting methodology.
*Ensures the client adheres to any contractual agreements. Has a thorough understanding of the client’s strategic aims, gets exposure to the senior stakeholders and attempt to engage management at appropriate senior level.
*Develops and directs activities to ensure that customer expectations are correctly set and achieved with regard to shipments, warranty operations, and developer support.
*Develops and maintains an excellent and authoritative knowledge of the competitive product landscape.
*Works with colleagues to mitigate and ultimately deflect any threats. Works with finance to ensure that the company’s financial reports are accurate and reflect the performance of the business.
*Serves as member of sales team participating in general sales activities, reporting and administration.

Knowledge and Experience:

*Graduate level education or equivalent.
*Solid experience and proven development within a relevant industry sales/business development role required.

Skills/Abilities:

*Excellent communication and relationship management skills.
*Good analytics and data management skills
*Ability to provide high quality presentations at both customer and internal meetings. Good knowledge of personal productivity tools.
*Ability to empathize with clients linked with a degree of business acumen to understand the business model and the roles within.
*Innovative thinker capable of improving processes within the bounds of the organisations limits (resource, budgetary, legal etc).

This really is a fantastic opportunity for an experienced Account Manager with excellent relationship management skills so if this is you, please forward me your CV today!