Recruiter help centre

Everything you need to post, manage and fund a vacancy.

Current guidance for employer accounts, Pay Per Application campaigns, fixed-price adverts and applicant management.

Hiring options Built for control
Pay Per ApplicationNo upfront posting fee
£1.75/application
Single job£35
Two jobs£60

Choose your model when posting.

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31 current answers for employers and recruiters.

01

Getting started

Employer account and posting

Create your employer account, complete your company profile and publish vacancies.
1 How do I create an employer account?

Open the Sign Up page, select Employer, then enter your email address and create a password. Use a business email address that you can access.

2 How do I sign in or reset my recruiter password?

Use the Sign In page. If you cannot remember your password, select Forgotten password? and follow the email reset instructions.

3 Where do I post a vacancy?

Sign in to your employer account and open Post a Job. Choose Pay Per Application or a fixed-price job advert, then complete the vacancy form.

4 What information is required to post a job?

Provide an accurate job title, location, salary, employment details, company information, company logo and a clear job description. The advert must describe a genuine vacancy and comply with applicable law and the DefiniteJobs terms.

5 How do I update my company or recruiter profile?

Open Employer Profile while signed in. Update the relevant details and save your changes.

02

Costs and control

Pricing and billing

Choose between performance-based hiring and traditional fixed-price adverts.
1 What job-advertising options are currently available?

You can use Pay Per Application at £1.75 per completed application, buy one fixed-price job advert for £35, or buy two fixed-price job adverts for £60.

2 Is Pay Per Application completely free?

There is no upfront posting fee. You add the vacancy, choose an application target and set up a payment card before publication. You are then charged for completed DefiniteJobs applications, up to the campaign limit you selected.

3 How is my maximum Pay Per Application cost calculated?

Multiply your application target by £1.75. For example, a target of 20 completed applications gives a maximum campaign cost of £35.

4 What counts as a chargeable application?

A chargeable application is a completed application submitted through DefiniteJobs for your advertised vacancy, including the candidate’s contact details and CV. You are charged for the completed application whether or not you interview or hire the candidate.

5 Can the same candidate create a duplicate charge?

A repeat application attempt by the same candidate for the same vacancy is not intended to create a second charge. If you believe a duplicate has been billed, email admin@definitejobs.co.uk with the job title and application details so it can be checked.

6 When is my payment card charged?

For Pay Per Application, the saved payment method is used as completed applications are received, subject to your chosen campaign limit. Fixed-price job adverts are paid for at checkout before the corresponding posting credit is used.

7 How long do fixed-price adverts run?

A £35 single advert and each advert in the £60 two-job package are published for up to four weeks, unless you close the vacancy sooner.

8 Are the current job-ad products monthly subscriptions?

No. The current £1.75 Pay Per Application campaign and the £35 or £60 fixed-price products are not monthly or annual subscription plans. You still need to accept the applicable terms when using the service.

9 Can I stop a Pay Per Application campaign early?

Yes. You can pause or close the vacancy from your employer account. Charges already created by completed applications remain payable, but closing the campaign stops it from continuing toward the unused portion of your target.

03

After publishing

Managing your vacancies

Edit, monitor, pause or close jobs from one employer area.
1 Where can I view and manage my posted jobs?

Sign in and open My Jobs from the recruiter dashboard. This is where you can review your active and previous vacancies and use the available management actions.

2 How do I edit a job advert?

Open My Jobs, locate the vacancy and choose its edit option. Review the updated advert carefully before saving. Material changes may be checked again for quality or compliance.

3 How long does a Pay Per Application job stay active?

A Pay Per Application vacancy can run for up to 30 days, or until the selected application target is reached, the available campaign budget is exhausted, or you pause or close it earlier.

4 How quickly will my job become visible?

A correctly completed vacancy can normally be published once the required payment or payment-card setup is complete. DefiniteJobs may review, delay or remove an advert that is incomplete, misleading, unlawful or inconsistent with the platform terms.

5 How do I close a vacancy that has been filled?

Open My Jobs and use the available close, deactivate or filled action for that vacancy. Closing promptly prevents candidates from applying to a role that is no longer available.

6 Why is my vacancy not appearing in search results?

Check that the advert is active, the payment step is complete and the job has not reached its end date or application target. Also review the title, location and required fields. If it still does not appear, email admin@definitejobs.co.uk with the job title and page link.

7 Can DefiniteJobs remove or reject an advert?

Yes. DefiniteJobs may review, suspend or remove adverts that are inaccurate, duplicated, discriminatory, misleading, unsafe, unlawful, unrelated to genuine recruitment, or otherwise contrary to the platform terms.

04

Candidate response

Applications and applicants

Know where applications arrive and how candidate information is handled.
1 Where do applications submitted through DefiniteJobs go?

Applications submitted through DefiniteJobs are available from your recruiter account and may also be delivered to the email address associated with the vacancy or employer account.

2 What candidate information will I receive?

For a completed DefiniteJobs application, you will normally receive the candidate’s CV and the contact information supplied for that application. Use candidate data only for legitimate recruitment purposes and in line with data-protection requirements.

3 Is my recruiter login email shown publicly on the advert?

Your account login email is not displayed merely because it is attached to your recruiter account. Only include public contact details in the job description or company information when you genuinely intend candidates to use them.

4 What happens when a job uses an external application link?

The candidate leaves DefiniteJobs and completes the process on your external website. Those applications may not appear in the DefiniteJobs applicant area because the external system controls collection, tracking and privacy.

5 Can I reject or remove an applicant from my dashboard?

Use the applicant-management controls available in your recruiter account to organise or update an applicant’s status. This helps manage your list; it does not by itself block or delete the candidate’s DefiniteJobs account.

6 What should I do if a vacancy receives few applications?

Use a recognisable job title, state the salary and location clearly, keep requirements realistic, explain the work and benefits, and upload a professional company logo. Pay Per Application reduces upfront risk, but DefiniteJobs cannot guarantee a particular number or quality of applicants.

7 Does DefiniteJobs guarantee that an applicant is suitable?

No. Employers remain responsible for reviewing applications, checking qualifications, verifying identity and right to work, conducting interviews and making lawful hiring decisions.

05

Brand and help

Company profile, security and support

Present your business clearly and protect both your account and candidates.
1 Where will my company logo appear?

Your logo may appear on your vacancy page, job-search cards and other employer-facing areas connected to your jobs. Use a clear, current logo that you have permission to publish.

2 Can I ask candidates for payment or sensitive financial details?

No. Job adverts must not be used to request application fees, gift cards, cryptocurrency, banking credentials or other improper payments. Only request personal information that is necessary and lawful for the recruitment stage.

3 How do I report a billing, account or vacancy problem?

Email admin@definitejobs.co.uk. Include your account email, company name, job title, relevant page link and a concise description. Never send your password or full payment-card details.

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