Customer Account Manager (French Speaking)

Customer Account Manager (French speaking) required for a successful manufacturing company based in Hull. This role is supporting the Sales team and dealing within internal sales queries. Salary is up to circa £30,000 – £36,000 plus pension.

Arlington Moore Recruitment is recruiting for our client who is a hugely successful manufacturing business. They are looking for a French speaking Customer Account Manager (Internal Sales Coordinator) to join their team.

THE ROLE

* Liaising with customers to respond to queries, issues and updates whilst maintaining customer account information on the company’s database system
* Liaising with internal departments to progress customer orders and queries including delivery and logistics issues
* Develop on-going business relationships with key customers, both via telephone communication
* Providing information to customers regarding products, prices and technical queries
* Dealing with and resolving customer complaints
* Providing quotes and information on pricing
* Providing full internal support to the Sales team

YOU

* A good general level of education, to minimum of GCSE level, combined with experience of administration and a customer service / internal sales support background
* A good standard of conversation French (the company will support anyone who is looking to brush up on their skills)

* Good computer literacy skills are essential
* Experience of working in a manufacturing / engineering / supply chain based environment is desirable but not essential
* Excellent communication skills and a professional telephone manner

* Good interpersonal and organisational skills

This role has been advertised by Arlington Moore Office which is a division of Arlington Moore. Arlington Moore has been established since 2006 recruiting throughout the UK.

Please note that we will try to respond to you, however if you have not heard from us within 7 days then you have been unsuccessful on this occasion. Please note that all applications are treated confidentially and on no occasion will we pass your CV on to a third party without speaking with you.

Additional keywords: Customer Services, Customer Advisor, Customer Account Manager, Customer Service Advisor, Internal Sales Coordinator, Internal Sales Advisor, Account Manager, Sales Account Manager, French speaking, fluent French, conversational French.