Last updated: July 2026
These Terms of Service govern your access to and use of DefiniteJobs.co.uk and the services provided through it.
Please read these Terms carefully. By creating an account, applying for a job, uploading a CV, posting a vacancy, purchasing a service or otherwise using DefiniteJobs, you agree to these Terms.
Our Privacy Policy also applies to your use of DefiniteJobs and explains how we collect, use and share personal information.
DefiniteJobs.co.uk is owned and operated by:
DefiniteJobs Group Ltd
Company number: 14588760
Registered office:
11a Empire Way
Wembley
England
HA9 0RQ
Email:
In these Terms:
You may only use DefiniteJobs if you agree to these Terms and our Privacy Policy.
Where you use DefiniteJobs on behalf of a company, recruiter, agency or other organisation, you confirm that:
You must not use DefiniteJobs where doing so would be unlawful.
We may update these Terms where necessary to reflect:
The current version will be published on this page with its updated date.
Where a change materially affects existing users or an ongoing paid service, we may provide additional notice through the website, your account or email.
Changes will normally apply from the date stated in the updated Terms. Changes will not retrospectively alter an agreed purchase unless required by law or agreed with you.
Candidates may create an account by providing the information requested during registration or Quick Apply.
You must:
You are responsible for activity carried out through your account unless the activity resulted from a failure by DefiniteJobs to use reasonable care.
You must not:
We may contact you using the email address associated with your account regarding applications, security, purchases and Services you request.
Candidates may upload or provide:
You remain responsible for the content and accuracy of your CV and profile.
You confirm that:
DefiniteJobs may use automated tools to extract, organise, classify or match information contained in a CV.
These tools may identify information such as:
Automated extraction may occasionally be incomplete or inaccurate. Candidates should review information displayed in their accounts and notify us of significant errors.
When you apply for a job through DefiniteJobs, you instruct us to send or make your application information available to the employer or recruiter connected with that vacancy.
The information provided may include:
Submitting an application does not guarantee:
The employer or recruiter is responsible for deciding whether to contact, interview or employ a candidate.
You should check that job information and communications are genuine before providing additional information, attending an interview, travelling or incurring expenses.
You should not send money, bank-login information or unnecessary sensitive information to a person claiming to offer employment.
Candidates may be offered an optional checkbox allowing their CV to be made available to employers and recruiters looking for similar roles.
This option is separate from applying for a specific job and is not selected by default.
Where you select this option, you authorise DefiniteJobs to:
Selecting this option does not guarantee that you will be contacted, interviewed or offered employment.
You may withdraw this permission at any time by contacting:
After your withdrawal request is processed, your profile will no longer be offered to new employers or recruiters under this permission.
Withdrawal does not automatically remove information already received by an employer or recruiter. That organisation may hold its own copy under its own legal responsibilities.
You may continue using DefiniteJobs and applying directly for advertised jobs after withdrawing CV-sharing permission.
DefiniteJobs may use information from candidate profiles, CVs and job preferences to:
Recommendations and matches are based on available information and automated or manual assessment. They are not guarantees that a vacancy or candidate is suitable.
DefiniteJobs does not make final hiring decisions for employers.
DefiniteJobs may offer free or paid CV-related services, including:
CV scores, recommendations and rewritten documents are intended to assist the candidate. They do not guarantee:
Candidates remain responsible for reviewing rewritten or analysed documents before using them.
You should check that:
Employers and recruiters must provide accurate information about themselves and their organisations.
You confirm that:
We may request information to help assess whether an employer or recruiter account is genuine.
Our checks may be limited and do not guarantee the identity, conduct, financial position or legitimacy of every account.
We may refuse, restrict or remove employer access where we reasonably believe that:
Employers and recruiters are responsible for job advertisements they submit.
Every advertisement must:
You must not advertise:
We may edit formatting, request clarification, reject, suspend or remove an advertisement where reasonably necessary.
Publication by DefiniteJobs does not mean that we endorse, verify or guarantee the employer, vacancy, salary or working conditions.
Employers and recruiters may use candidate information only for genuine recruitment purposes.
Candidate information must not be used to:
You must not disclose candidate information to anyone who is not reasonably involved in the relevant recruitment process, except where disclosure is legally required or made to an authorised service provider acting for you.
You must:
Payment for candidate access, applications or introductions does not transfer ownership of a candidate’s CV or personal information.
Candidates retain rights in their personal information and CV content.
You must not:
Candidate profiles must be considered individually in connection with genuine recruitment requirements.
Breach of this section may result in immediate suspension or termination of access.
DefiniteJobs provides an online recruitment, advertising and matching platform.
Unless separately agreed in writing, DefiniteJobs:
Employers and recruiters are responsible for carrying out checks appropriate to the role, which may include:
Candidates are responsible for considering whether an employer, vacancy and proposed employment arrangement are suitable for them.
DefiniteJobs may offer campaigns under which an employer or recruiter pays for candidate applications.
The applicable:
will be shown before purchase, included in the order confirmation or agreed separately in writing.
An application does not guarantee that:
Unless the applicable order terms say otherwise, an employer must review applications and raise any genuine billing concern within a reasonable period after delivery.
We may investigate applications that appear to be:
Any credit, replacement or adjustment will depend on the applicable campaign terms and the circumstances of the application.
DefiniteJobs may charge employers and recruiters for:
Payment is for the recruitment, matching, introduction, access or platform service provided by DefiniteJobs.
Payment does not grant ownership of candidate information or permit its use outside genuine recruitment.
Access may be subject to:
We may withdraw candidate access where necessary to protect candidates, comply with law, address security concerns or respond to misuse.
Prices will be displayed on DefiniteJobs, at checkout, in an order confirmation, invoice or written service agreement.
Unless otherwise stated:
The applicable VAT treatment, where relevant, will be shown during purchase or on the relevant invoice.
A service may be suspended where:
We may recover properly due unpaid business invoices and reasonable recovery costs permitted by law.
Prices for future purchases may change. A price change will not alter a completed order or existing fixed-price purchase unless agreed with you.
Cancellation and refund rights may depend on:
Where you purchase as a consumer, nothing in these Terms removes rights you have under applicable consumer law.
Where a purchased service has not begun, you may contact us to request cancellation.
Where DefiniteJobs cancels a paid service without providing the purchased service and the cancellation was not caused by your breach, we will provide an appropriate refund, credit or alternative service.
We are not required to refund a service merely because:
except where applicable law or the specific order terms provide otherwise.
Refund and credit requests should be sent to:
Candidates may separately choose whether to receive relevant job and career communications from DefiniteJobs.
Marketing consent is optional and separate from:
Marketing communications will include a method of unsubscribing.
Account, security, purchase, application and service-related communications are not marketing messages and may still be sent where necessary.
You must not:
You must not use information obtained through DefiniteJobs to cause harm to candidates, employers, recruiters or other users.
You retain ownership of Content you submit, including your CV, candidate profile or job advertisement.
By submitting Content, you grant DefiniteJobs a non-exclusive, worldwide, royalty-free licence to:
to the extent reasonably necessary to provide, operate, protect and improve the Services.
For candidates, this licence includes sharing application information with the relevant employer or recruiter and, where separately authorised, making a CV available for other suitable roles.
For employers, it includes publishing and promoting submitted job advertisements.
This licence ends when the Content is deleted from our active systems, except where continued retention is reasonably necessary for:
You confirm that you have the necessary rights and permissions to submit the Content.
The DefiniteJobs website, branding, software, design, databases, text, graphics and other materials created by or for DefiniteJobs are owned by DefiniteJobs or its licensors.
You may use them only as necessary to access the Services.
You must not, without permission:
Nothing in these Terms transfers ownership of DefiniteJobs intellectual property to you.
Job advertisements, CVs and other Content may be provided by employers, recruiters, candidates or other users.
We may review or moderate Content, but we do not guarantee that all information is:
Users must make their own reasonable checks before relying on information provided through the Services.
We aim to keep DefiniteJobs available and functioning, but uninterrupted access cannot be guaranteed.
The Services may occasionally be unavailable because of:
We may change, improve, replace or discontinue website features.
Where a change materially affects a paid service that has already been purchased, we will take reasonable steps to provide the service, an appropriate alternative, credit or refund where required.
We may suspend, restrict or terminate an account where we reasonably believe that:
Where appropriate and reasonably possible, we may provide notice or an opportunity to correct the issue.
Immediate action may be taken where necessary to address:
Candidates may request account closure by contacting:
Account closure does not automatically remove information already supplied to employers or recruiters through completed applications.
Termination does not remove payment obligations or legal responsibilities that arose before termination.
We will provide our Services with reasonable care and skill.
We are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill.
We are not responsible for losses that:
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:
DefiniteJobs is not responsible for an employer’s recruitment decision or for the conduct of an employer, recruiter or candidate outside our control.
This section applies only where you use DefiniteJobs wholly or mainly for business purposes.
To the fullest extent permitted by law, DefiniteJobs will not be liable for:
Our total liability arising from a particular paid service will not exceed the total fees paid or payable by you for the service giving rise to the claim during the 12 months preceding the event giving rise to the claim.
This limitation does not apply to liability that cannot lawfully be limited or excluded, including:
Nothing in this section removes your obligation to pay properly due charges.
Where you use DefiniteJobs for business recruitment purposes, you will be responsible for losses, costs or claims reasonably incurred by DefiniteJobs as a direct result of your:
This does not apply to the extent that the loss was caused by DefiniteJobs’ own breach, negligence or unlawful conduct.
Our Privacy Policy explains how DefiniteJobs handles personal information.
Employers and recruiters who receive candidate information are responsible for complying with their own data-protection obligations.
Nothing in these Terms authorises a user to process personal information unlawfully.
Where these Terms and the Privacy Policy concern different matters, both documents apply. Where they directly conflict regarding our handling of personal information, the Privacy Policy will apply.
Questions or complaints concerning DefiniteJobs should be sent to:
Please include:
We will review complaints and may request further information where necessary.
We will not be responsible for delay or failure caused by circumstances outside our reasonable control, including:
Where such an event affects a paid service, we will take reasonable steps to reduce disruption and resume the service.
You may not transfer your employer or recruiter account, purchased access or rights under these Terms to another person or organisation without our written permission.
We may transfer our rights and obligations as part of a genuine business reorganisation, merger, sale or transfer, provided this does not reduce any mandatory rights you have.
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
The affected provision will be treated as modified only to the minimum extent necessary to make it lawful and enforceable.
If we do not immediately enforce a provision of these Terms, that does not mean we have waived the right to enforce it later.
A waiver will only be effective where clearly confirmed in writing.
Unless expressly stated otherwise, these Terms do not give any person who is not a party to them a right to enforce them.
Where you use DefiniteJobs for business purposes, these Terms, the applicable order information and any written service agreement form the agreement between you and DefiniteJobs regarding the relevant Services.
A separately signed written service agreement will take priority where it expressly conflicts with these Terms.
Nothing in this section excludes liability for fraud or fraudulent misrepresentation.
These Terms are governed by the law of England and Wales.
Where you use DefiniteJobs as a business, the courts of England and Wales will have exclusive jurisdiction over disputes.
Where you use DefiniteJobs as a consumer, you retain any mandatory rights concerning the law and courts available to you in the part of the United Kingdom or other country where you live.
Questions about these Terms should be sent to:
DefiniteJobs Group Ltd
11a Empire Way
Wembley
England
HA9 0RQ
Email:
