1st Line Support Analyst

1st Line Support, First Line Support, Service Desk, Help Desk, Helpdesk, Support Analyst, 1st Line, First Line, Windows Server, Windows, Exchange, Active Directory, Systems Administration, Cisco, Network, Routers, CCNA, MCITP

An excellent opportunity has arisen with a high profile based in Wakefield. The client require 2 1st Line Support Analysts to join their service desk team. These individuals will be primarily required to help support external client networks and will need expertise in the following technologies:

ESSENTIAL SKILLS/EXPERIENCE:
– Experience of supporting and resolving issues on Windows Server Platforms / Windows XP / 7 / 8
– Microsoft Exchange knowledge
– Active Directory experience
– Basic networking knowledge (e.g. training towards CCNA)
– Previous experience of working in IT support environments. Working remotely, supporting users over telephone

Candidates with the ability to drive and access to a motor vehicle are preferable.

Please do not hesitate to apply! Send your CV in the first instance.