Account Manager

Salary: £28,800 per year

Our client is recruiting for an Account Manager to join them in Newcastle-under-Lyme, on a permanent basis. The ideal candidate will have previous experience in a similar role with excellent customer interface and communication skills.

Your Tasks/ Responsibilities:

This role is reporting to the Head of Sales, and responsibilities include:

• Acting as a core team member for Sales and supporting the Project Management Process.
• Assisting the Head of Sales and Key Account Managers in developing new business opportunities.
• Supporting the team in maximising sales revenues with existing customers.
• Assisting central costing by analysing and resolving specification queries from Customer drawings.
• Supporting with launch of new customer requests for quotation.
• Maintaining our internal records of commercial activities in line with Company and quality standards.
• Acting as support for the KAMs as customer interface and liaison and providing general professional level of customer service to support queries and the team
• Supporting the Key Account / Head of Sales (in the back-office) with customer-related administrative work and preparation of meeting data

Your Profile:

• Educated or working towards HNC/degree level or equivalent in a relevant discipline (Sales /Account Management/Business Administration/Engineering/Electrical)
• Customer interface skills (business administration) or practical customer service experience
• Good level of communication and organisational skills
• A proactive, problem-solving approach to duties
• Excellent time management skills to ensure deadlines and targets are met, sometimes to pressurised and short deadlines
• Must be self-motivated, likes to achieve goals and a team player
• Flexibility to travel both within the UK and overseas to plants and customer sites
• UK driving licence
• Desirable: Ability to read and understand technical drawings is advantageous but can be taught as part of the role

Benefits:

• Competitive salary dependent on experience
• 34 holidays per annum on joining plus accrual of additional 5 days relating to service
• Annual Bonus Scheme
• Company Contributory Workplace Pension (up to 10% contribution)
• Cashplan Healthcare Scheme
• 37.5 hour working week 
• Flexible Working Policy (including working from home)