EU Key Account Development Manager

Introduction

Key Accounts are a key strategic growth driver for our client – a major European player in the provision of essential products in support of industrial maintenance remits. 70% of the business turnover comes from these Accounts and this customer base has continually grown double-digit through the successful implementation of a Key Account Strategy. Key Account Managers in our client’s organisation focus on manufacturing sectors that are capable of delivering sustainable profitable growth.

An EU KEY ACCOUNT DEVELOPMENT MANAGER is now required to take lead responsibility for two very substantial Tier 1 customers within the Automotive Industry. Working closely with other senior colleagues the successful candidate will be responsible for high profile blue chip relationships.

Applicants will need to demonstrate an experience or understanding of working within the provision of MRO services and / automotive sector – and understand typical client expectations.

Reporting to: European Key Account Manager

Key responsibilities:

• Act as the principal point of contact between the customer, the sales and service network, in – site facilities and the support functions. This will include the need to matrix manage colleagues at a European level
• Through agreed objectives, implement the business development strategy and deliver targeted Key Performance indicators
• Continually look at ways to maximise growth and profit opportunities through promoting the value proposition, influencing and working with the appropriate Country Key Accounts and sales teams, and also suppliers
• Manage the accounts professionally to ensure both Customer and Company needs and aspirations are met
• Enhance product offering by identifying new business opportunities and customer contacts
• Fully utilise key suppliers to provide technical support and advice and identify sales opportunities
• Establish rigorous communication processes acting as a conduit for the information and actions from customer reviews through the organisation
• Ensure that contractual obligations are understood and complied with internally and externally (including but not restricted to, management of the global action plan)
• Operational reviews and key deliverables
• Utilising agreed business tools and processes in a consistently proactive and professional manner

Start date: ASAP

Package: Salary up to £66,000 (depending on experience) plus bonus reg 20% Pension. Healthcare etc.

Location: any of the client locations in the UK, Germany, France, or Spain.

Candidate profile:

• Proven track record in front line sales
• Minimum 3 years’ experience in a senior sales/service role
• Experience in developing major account portfolio
• Knowledge / understanding of MRO market
• Good presentation, organisational and project management skills
• Experienced in being accountable and responsible for delivering work actions and outcomes
• Motivated to work on own initiative but also as part of a team
• Experience of working with different cultures
• Regular travel within Europe
• Fluent in English and another European language
• Good overall business understanding and be a strong relationship builder who is able to demonstrate awareness within a variety of cultures