Customer Service Administrator

My very successful and growing client based in the village of Sherburn in Elmet Leeds seeks a Customer Service Administrator to join their busy team. Your duties will be varied but will include:

– Supporting customers with orders on daily basis
– Taking orders and entering on the CRM system SAP or SAGE
– Dispatch orders to the warehouse team
– Processing PO numbers
– Making customer calls to dedicated clients to follow up orders
– Promoting / up-selling products to existing customers only when there is a surplus or products
– Acting as the first point of contact for incoming calls
– Liaison with warehouse for orders and back orders
– Liaison with transport team for deliveries
– Ad Hoc Administration duties
– Hours 8.30 to 5.00pm Monday to Friday with an hour lunch
– Free Parking and other gratuities