Internal Customer Service Advisor

A leading provider of textile maintenance services is looking for an Internal Customer Service Advisor. Based in Acton you will be responsible for the retention and development of accounts in your portfolio. The hours of work are 8 am to 4 pm.

Core Key Responsibilities:

Managing company customer base
Managing incoming calls and recording them using the in-house system
Dealing with customer queries and liaising with other Account Managers and departments
Adding value by promoting additional products and services
Drive customer retention by daily planned callingCore Experience Required:

Previous customer service or client-facing customer account management experience
in query resolution highly desirable
Able to demonstrate great problem-solving skills
Microsoft Office particularly Word, Excel and Outlook
Good telephone mannerI am looking for a candidate that is looking to work in a dynamic and results driven company, with strong customer service experience. You must be able to commute to Acton Town easily.

Huntress Group does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Agency in relation to this role.