Customer Service Advisor

Customer Service Advisor

Job Description

Would you like to use your fluent language skills in either French, Spanish, German or Italian in a important Customer Service Advisor role within a leading organisation?

6 month temporary Customer Service Advisor opportunity has arisen within an emergency services team based at a leading international membership organisation, where you will be responsible for providing customer help, support and guidance to members contacting the department relating to emergency incidents covered by their insurance. This is the chance for you to make a real impact and provide an essential service to customers needing assistance using your strong languages skills in either French, Spanish, German or Italian (depending on the language you possess).

As a Customer Service Advisor, your role will involve:

  • Managing all incoming and outgoing contact with customers via calls and e-mails in an efficient manner
  • Keeping clear and detailed records of cases assisted with and following all cases to completion
  • Providing advice and answering customer queries regarding claims relating to overseas policies

I am interested in speaking with candidates who have experience working as a Customer Service Advisor, Motor Assistance Coordinator, Medical Assistance Coordinator, Travel Assistance Coordinator, Call Centre Advisor, Contact Centre Advisor, Call Centre Agent, Contact Centre Agent, or Customer Service Administrator, and who possess fluency in either French, Spanish, German or Italian.

Salary for this position is: £14 per hour.

Their office is located within 5 minutes walk from the train station – so very easy to get to!


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