Customer Service / Sales Administration

Salary: £26,000 per year

Pyramid8 are recruiting a Customer Service / Sales Administration position for one of the leading specialist paint suppliers in the UK. We are looking to recruit someone with telephone-based customer service experience to join their small and friendly Customer Service team.

This company is a family run business that supply a vast range of specialist paints and coatings to the trade. They pride themselves on delivering outstanding customer service and specialist advice.

We are looking to speak to people who are customer service driven and have experience in dealing with customer queries via telephone and undertaking all administration duties.

Customer Service / Sales Administration Duties include (not limited to)

* Dealing with customer enquiries via phone and email

* Manage customer service inbox

* Processing orders and returns

* Issuing invoices

* Directing calls to the correct department

* Liaising with FedEx regarding customer deliveries

* Creating shipping labels for customer orders.

* Liaising with the warehouse regarding short shipments / packing issues.

* Any other basis administrative duties as required to support other departments.

The Company offers 20 days leave plus 8 customary public holidays. The Company also offers all employees an additional day’s holiday on their birthday.