Customer Service Advisor

Leeds

Joining Capita as a Case Handler is a fantastic opportunity to put your investigative skills to the test.

We’ll give you all the training you need, providing you’re IT literate with strong customer service skills and the ability to think on your feet, or if you’re someone with proven experience in financial services, although this is not essential.

The role involves managing cases for our customers who are seeking a refund or compensation from our clients (household names in financial services).

You’ll investigate and assess each case on its merits. Then once you’ve weighed up the evidence, you’ll produce clear reports that explain your conclusions.

It’s a role with lots of variety and plenty of challenge – plus good prospects too. The experience you gain could lead to a permanent role in financial services, investigations or customer services. As one of the UK’s largest employers, Capita has an incredible range of opportunities to offer.

To find out more

Follow Capita on Follow Capita on Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation.

Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us.