Technical Customer Service Advisor
Full job description
Pure Kat Consultancy
Salary: £27,600 per year
Do you have experience in technical support?
Are you focused on providing outstanding customer service?
Job Title: Technical Customer Service Advisor
Location: Haverhill, Suffolk
Salary: £27,600p.a.
Hours: Monday -Thursday 0845-1700 / Friday 0900-1600
Contract Type: Full time, permanent
Benefits: 25 days annual leave + Bank Holidays
Our client based in Haverhill, Suffolk is seeking a Technical Customer Service Advisor to join there team on a full time permanent basis.
As Technical Customer Service Advisor you will be responsible for:
* Diagnosing and resolving technical issues
* Being first point of contact for colleagues regaridng technical support queries
* Order processing
* Escalating urgent issues as required
* Providing customers with product information
* Updating computer system
* Keeping up to date with product information
* Providing an outstanding service to customers at all times
* General administration as required.
An ideal Technical Customer Service Advisor will have:
* Previous customer service experience within a technical environment
* Good IT skills
* Team player mentality.
Ideally you will have experience within a similar position. Interviews will take place in Haverhill, following a registration process by PureKat Consultancy Ltd. If we have not responded to your application within 3-5 days, unfortunately you have not been successful on this occasion, but please feel free to contact us for other opportunities. PureKat Consultancy is acting as an Employment Agency for this permanent vacancies and as an Employment business for temporary vacancies.
To apply for this job please visit definitejobs.co.uk.