Customer Service Advisor

Corr Recruitment are currently in partnership with a local Swindon company who has expanded the business over 10 years.

We are currently seeking Customer Service Advisors for our client who can prove the following;

* Previous experience in a customer service call centre environment
* High level of accuracy and attention to detail is essential
* Exceptional communication skills, both verbally and written
* Have the ability to remain calm in a busy pressurised environment
* Have demonstrable experience in handling complex and emotional complaints
* Have the ability to negotiate and sell resolutions to the customer
* Have a professional understanding of what makes first-class customer service vital, as well as flexibility, the ability to multi-task and have good problem-solving skills
* Excellent communication skills, both written and verbal
* Proficient in Microsoft Word and Excel

Hours of work are Monday to Friday 9am-6pm

We are holding an open day for any applications on Saturday 16th January 2016, 10am-2pm.