Customer Service Advisor

Salary: £14.4 per hour

This role is working as a Customer Service Advisor for a large Public Sector organisation who are currently experiencing a very busy period and are looking to grow their team. You will be supporting employee’s with their Pay, Pension and any queries.

Client Details

This role is working as a Customer Service Advisor for a large Public Sector organisation who are currently experiencing a very busy period and are looking to grow their team. You will be supporting employee’s with their Pay, Pension and any queries.

Description

In your role as a Customer Service Advisor you will be required to;

• Take inbound calls from staff regarding Payments, Pensions and any changes in their contract such as Promotions etc.
• Handle enquiries from staff and aim for a first time resolution
• Offering support to the employee’s with any questions they have

Profile

As the ideal Customer Service Advisor you will;

• Be Immediately available or available at short notice
• Have a good telephone manner and be able to communicate well with employees
• Able to learn new systems/procedures – full training will be provided
• Home working is available after initial 4 weeks

Job Offer

In return for your work as a Customer Service Advisor within the Public Sector, you will be rewarded with a competitive hourly pay rate of circa £14.4per hour + weekly pay each Friday +possibility of a permanent contract + in depth training, and a management team who are on hand with any questions + Flexible working (Monday to Friday, 7.5 hours per hour with flexi time available) + Ability to work from home up to 4 days per week + Free parking on site + Same opportunities as Permanent staff.