Customer Service Officer / Receptionist

BRC Social Housing are currently recruiting for one of our key clients in Plymouth. We require an experienced Customer Service Officer/Receptionist for 6 weeks with a possible extention, to act as first point of contact within a Young Peoples Supported Housing Project. This is a temporary contract working 25hrs per week Monday – Friday with a mix of shifts 8am-1pm and 1pm – 6pm

The successful candidate for the Customer Service Officer role should have:

– Thorough understanding of the principles of customer care
– Professional and engaging customer service skills
– Ability to accurately input and extract data whilst communicating by telephone
– Excellent telephone manner

Ideally you will have worked within an organisation that`s specialises in supporting vulnerable people or a social housing provider