French / German Customer Service / Call Centre

Do you have experience in Customer Service? Do you speak fluent French, German, Dutch, Danish, Swedish? If so don’t miss this fantastic opportunity!

We are presenting the opportunity to work for a leading Global Conferencing provider within their dedicated Customer Service team. Working within this busy and dynamic office, you will be dealing with business clients on a daily basis. You will be setting up and managing live teleconferences, from office meetings, court hearings to large business events. This is an office based role dealing with inbound/outbound calls and managing the automated conference service. Above all you will consistently provide excellent customer service to valuable clients and be an outstanding representative for the company.

Our client is an established and internationally successful company, excellent to work for and stronger than ever during the current economic climate. The company offer thorough training, a welcoming and supportive working environment, as well as fantastic career progression opportunities and an excellent benefits package!

The right candidate must be committed, reliable and have an excellent telephone manner. You must be fluent in English and one of the following languages (French, German, Dutch, Danish, Swedish) You must also have:
•Customer Service experience (this can be retail, hospitality, receptionist, office, customer service, call centre).
•Experience dealing with business clients (B2B) would be preferable.
•Proven ability to use your own initiative and work well under pressure.
•Other important qualities are organisation, attention to detail, strong communication skills and reliability/punctuality.

Working hours are Monday-Friday, and flexibility to work shift patterns (including early starts) is a must. Basic salary is £26,000+ £1,500 bonus + language supplement.

This is a full-time permanent position based in Gloucester.