Customer Service Administrator

We are currently looking for a Customer Support Administrator for a role based in Yeovil. Fantastic opening for an applicant with customer service experience and efficient administration skills!

This varied and exciting position will involve offering excellent customer service and advice to customers regarding the company’s in house database. The role is varied and involves answering incoming enquiries (10-15 calls per day) and giving excellent customer service and actively listening to try and seek resolution for the customer. The company provide full and intensive training for the basic enquiries but if there is a more complex technical enquiry you will need to escalate this to the technical support team. Another part of your role will be to provide administrative support to the Office Manager and director. You will need good attention to detail and the ability to balance your workload and prioritise effectively.

This is a full time position working 37.5 hours over 5 days, the hours are flexible and can be negotiated between the hours of 7.30am- 10.30pm Monday to Friday with a Salary: £26,000per year DOE.

The successful applicant must have good people skills, be fully I.T. literate and have fantastic people skills.

Office Angels are an equal opportunities employer.