Lettings Administrator / Rentals Administrator

LETTINGS ADMINISTRATOR / RENTAL ADMINISTRATOR
16K-18K PER ANNUM PLUS BENEFITS INCLUDING FREE PARKING
BASED MANCHESTER CITY CENTRE
Our client is a leading Estate Agency with branches all over the UK. The company has been established for over thirty years and is one of the market leaders with a great reputation. They are hugely focused on staff development and offer good career progression.
This is a lettings administration role where you will be providing full support across the department. It will be extremely varied and busy. Candidates must have good administration skills and a background in Lettings, Rental or Property is essential.
Main responsibilities:
• General Administration tasks and any other duties required to support the Lettings department
• Making sure all parties involved are kept updated (Landlord/Tenant/Contractor)
• Communicate with the portfolio negotiators in order to manage any check out appointments, check in appointments and inspections that are required to constitute any tenancy renewals.
• Add all applicants details in full onto in house system and maintain contact
• Process references and tenancy paperwork alongside this.
• Answer the telephone and deal with any client /applicant/ tenant queries promptly
• Coordinate property inspections and client meetings for team members where requested
• Assist in the reference and credit check process for new tenants
• Provide all post move in documentation for tenancies
• Maintain the renewal process.
• Assist with the completion of adding any new properties onto the in house system
Main skills and experience:
• Must be extremely organised and efficient
• Property or lettings administration experience
• Used to paying attention to detail
• IT literate, able to use Microsoft Word and Excel
• Good communication skills and a confident personality
• Experience of working in a lively busy office would be an advantage.
‘Serata Search (UK) Ltd are operating as an Employment Agency.’