Account Executive (Automotive Industry)

Salary: £26,400 – £28,800 per year

We are currently looking for an Account Executive to join one of our Automotive Manufacturing clients within the Thames Ditton area who have a highly reputable name within their specialised field.

Main Purpose of Role:

To provide support to Account Manager in maintaining and developing existing client relationships through proactive management.

Role & Responsibilities:

Act as the main day to day point of contact for all clients;

Produce client documentation within defined time-scales;
To:
o Produce new vehicle orders
o Progress orders advising clients of any change
o Generate and issue new vehicle contracts and monitor return
o Arrange new vehicle deliveries / vehicle collections
o Arrange vehicle re-allocations where required

· Handle and solve all client and driver queries in a prompt and professional manner, seeking guidance from the Account Manager and/or other departments where necessary;
· Manage and/or generate monthly customer invoicing and recharges;
· Generate and authorise external supplier orders;
· Produce regular and ‘ad-hoc’ client reports within defined time-scales;
· Provide advice on rescheduling and early termination, seeking guidance from Account Manager, where necessary.
· Maintain a professional attitude, building and maintaining relationships with internal and external customer;
· Act in a manner which is efficient, orderly and timely ensuring tasks are achieved within the set time-scales;
· Deal with any concerns or issues that may arise, implementing preventative improvements;
· Undertake and complete development solutions as deemed necessary and as required in the performance of the role;
· Carry out any duties deemed reasonable over and above standard duties including, deputising in other roles in periods of absence;
· Recognise and value the importance of diversity of thought and each person’s unique contribution to the team and Company, regardless of the individual’s background. Treats all individuals with dignity and respect;
· Positive commitment to adopting and upholding the Company’s Values, Mission and Givens;
· Undertake and complete development solutions as deemed necessary and as required in the performance of the role;
· Adhere to the Company’s Standard of Appearance Policy.

Experience & Qualifications Required:

· Extensive Account Management or sales administration experience from within the industry
· Customer service background/experience
· High levels of proficiency in Microsoft Office
· Excellent administration skills
· Full Driving Licence (Essential)

In return you will be offered a varied and exciting role to enhance your skills set and experience within your specialised field.