Technical Service Manager – O365 / Azure

Technical Service Manager – O365 / Azure – Poole – Circa £45k
IT Solutions / IT Services / IT Implementation / IT Project Management
Office365 / Microsoft Azure
Poole, Dorset

Circa £45,000 & Car & Benefits

We are seeking a Technical Service Manager, skilled in IT Solutions, IT Services, IT Implementations and IT Project Management to work within the Service Management Team on behalf of our prestigious client in the Dorset area

The role will involve the full customer engagement cycle; presales, project scoping and planning, delivery and on-going Service Management Activities. The role is primarily office based however some travel to customer sites is required. Our client’s customers are medium to large organisations based mainly in the South but covering the UK.

The successful candidate will be responsible for the delivery of support services across our full portfolio of technology areas i.e. Infrastructure, Cloud, Web Portals and Software Development. All will include core Microsoft technologies and/or Cloud services so experience of delivering services utilising these technologies would be a distinct advantage.

Suitable candidates should possess experience of:

* Experience of managing and implementing IT projects
* Background or experience in a customer-facing role.
* Able to translate a highly technical specification of a project into a documented scope that the customer can understand
* Bid Management
* Project Management
* Service Management
* Agile Methods
* ITIL Accreditation
* A qualification in project management (e.g. PRINCE2 or equivalent) would be beneficial although not essential.