Service Manager
Full job description
Atlas Repairs
Salary: £48,000 – £60,000 per year
Service Manager
About Us
Atlas Repairs are a nationwide tail lift and shutter repair company with its head office based in West Thurrock. We operate our own mobile workshops throughout the UK offering tail lift and shutter repairs and maintenance services to the transport and passenger vehicle fleet operators.
The Role
Working in a fast-paced environment the responsibilities include the management and support to the mobile workshops. Managing customer VOR (vehicle of road) situations ensuring vehicles are returned into service in the quickest time, keeping customers and end users updated and always informed while ensuring the best possible levels of service.
Ensure all vehicles are booked in the correct time scale and paperwork received by the customer.
Managing customer KPI expectations ensuring repair estimates are promptly given to Atlas customers ensuring customer compliance system updated, and any documents uploaded to various compliance systems.
Working hours
07.30 – 17.30 Monday to Friday
The Person:
- Service Management experience
- Roadside breakdown control or similar experience an advantage
- Previous management of mobile workforce an advantage
- Technically minded
- Ability to get things done without compromising on Service delivered.
- Great communication skills phone and email
If you are interested in this role, click ” to forward an up-to-date copy of your CV.
To apply for this job please visit definitejobs.co.uk.