Service & Maintenance Manager

Salary: £54,000 – £60,000 per year

The Opportunity:

The Service Manager will be joining a major leader in the overhead crane industry, established for 36 years, this Midlands firm, have become experts within their field, from installation, to design, maintenance and repairs. As a Service Manager, you will have the responsibility to oversee service operations and first-line commercial support of the crane and lifting gear department. You must have previous experience as a Service Manager, with in-depth knowledge of overhead cranes and lifting gear, including both electrical and mechanical knowledge/qualifications.

Job Description:

* The day-to-day running of the Service Department, Planning all scheduled Works

* Costing & quoting jobs

* Arranging Engineers to cover customer sites

* Managing both site and workshop engineers

* Manage Breakdowns and emergencies

* Processing of Purchase Orders using an in-house system (Protean)

* Downloading Engineers hours, job sheets or planned maintenance sheets on a daily basis

* Preparing quotations, repair works following the site visits

* Arranging routine service visits for all cranes, lifting equipment and Loose Gear inspections in line with LOLER Regulations

* Complying with all Health and Safety and ISO requirements for Customer sites (issuing of Risk Assessments, Safe Systems of Work, IOSH Cards for Engineers, IPAF Licenses for Engineers)

* Customer site visits for the purpose of carrying out `Spot Inspections` on Crane Engineers to ensure both Company & Customer Health & Safety Policies are adhered to

* Induction of new Engineers into Company (safety talks, company policy, issuing of equipment, workwear, company vehicle and tools)

The Person:

You may have worked as a service Co-ordinator and looking to take that next step, or as a crane engineer and wants to come away from the tools into a service managers role.

Essential:

* Electrical and Mechanical technical background from within the crane and lifting industry.

* Running a service department and planning all scheduled works

* Costing & quoting or surveying jobs

* Detailed knowledge of the overhead cranes or lifting gear

* Experienced managing the internal & external engineers

* Knowledge of quoting for all types of lifting equipment and cranes.

Benefits Package:

* A basic salary that reflects your experience, talent, and value

* A choice of company vehicle (With private and spouse usage allowed)

* 33 days annual leave

* Laptop and mobile telephone are provided.

* Contributory pension

* Excellent company working practices

* Training & development opportunities, to progress your skills in other areas of the business

To apply for this role or to be considered for future roles, please call our recruitment team, upload or forward your CV and someone will be in touch shortly.