Receptionist

Receptionist

We are looking for a fantastic Receptionist to join our team at our 5* Luxury Hotel. Our hotel is set in beautifull grounds and is a renowned country house hotel situated on the edge of the Ribble Valley.

Primary Objectives

To be the first point of contact for all customers, whether by phone, email or entering the building.

To ensure guests are given the highest standards of customer service while in the hotel and in any communications.

To assist with the management of the administration functions within the office and all corresponding systems.

To assist with the management of restaurant reservations system and all corresponding systems.

To assist with the hotel booking system and all corresponding systems.

To assist with the management of company databases.

To assist the Director Sales and Marketing in basic marketing functions and administration.

To support the Management in a proactive way, ensuring a smooth successful running of the hotel.

The Ideal Candidate

* Infodata or similar Front Office system experience is essential
* Experience in a guest facing role, preferably hotel based
* A friendly and approachable manner
* High levels of passion and professionalism
* Strong interpersonal skills
* Experience of providing high levels of customer service

If this sounds like you then get in touch and begin your new career!

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