Office Manager & Administrator

Salary: £26,000 per year

POSITION: OFFICE MANAGER & ADMINISTRATION

King Apparel, a growing and dynamic men’s streetwear fashion label are looking for a suitable candidate to fill their position of office manager & administrator.

Applicants should be enthusiastic, proactive, self-motivated, organised and importantly be able to show initiative throughout their role. An appreciation of a non-corporate environment is also helpful. Previous experience in an admin or office management role is required and an interest in fashion is preferable but not essential.

An ability toadapt to a wide range of roles, multi-task, meet deadlines, communicate effectively and manage a diverse and sometimes considerable workload is required. The applicant must also be completely web literate, possess excellent organisational and time management skills, a team player, be proficient in all office-based applications and be familiar with working on both Mac and PC formats. An understanding or experience in using SAGE accounting software would be preferable.

The position will involve:

Managing and overseeing the day-to-day running of the fashion label, including customer service for the webstore, using SAGE accounting software to process orders and manage stock, managing credit control for our wholesale customers and general office management.

Duties will include but are not limited to:

WEBSITE

1. Managing web orders with the warehouse with regards to customer amendments, missing items, returns and ensuring all orders are despatched on time and correctly

2. Responding to and managing all web customer enquiries

3. Handling all web returns, refunds and exchanges from customers and returns back to warehouse

4. Handle all courier issues and claims for lost items

5. Managing ebay, tiktok, ASOS and Karmaloop web stores

WHOLESALE

1. Managing wholesale orders. Using SAGE accounting software to input and process all products and orders as well as managing and controlling stock
2. Generating and inputting all new seasonal products, styles, colours and SKU’s onto Sage
3. Managing all stock levels, sales orders and invoicing from initial orders to invoice despatch

CREDIT CONTROL

1. Managing all customers due dates and ensuring all customers make payment promptly
2. Managing wholesale customer questions or issues

OFFICE MANAGEMENT

1. Assistance with handling insurance; vehicle and business
2. Ensure there is always sufficient stationery and office supplies
3. Ensure that the office and showroom are presentable and tidy at all times
4. Handle all courier collections from the office

The position is based in Stratford in East London. It is a fulltime position. The hours are from 9.30am-5.30pm and additional hours when required. Salary is £26,000depending on experience.

This is an ideal opportunity to start with a fast growing, exciting company, in a position that is crucial to the business’ success and which has scope to grow as time progresses.