Neighbourhood Officer (Social Housing)

Salary: £26,000 per year

Apple Recruitment are seeking to recruit a Neighbourhood Officer for our public sector housing client based in Magherafelt in the Housing Services department. This role is £26,000 per year, Mon-fri 9am-5pm and temporary ongoing.

Duties:

To provide a supporting and complementary role to the Patch Manager teams by undertaking an agreed programme of duties tailored to the needs of estates and communities throughout the Area.

All officers will undertake ‘scheduled’ and unscheduled’ tasks daily and maintain a daily logbook of all activities.

The duties, subject to Area office requirement, will be drawn from the following areas:

• Estate Management

• Environmental Management

• Community Development

Estate Management:

• Carry out Health and Safety checks in communal areas at low, medium and high rise flats

• Monitor and, if required, clean communal areas including low, medium and high rise flats.

• Liaise and report repairs including visits to elderly or vulnerable tenants to assist in accurate reporting of repairs etc.

• Assist maintenance staff and tenants.

• Undertake ‘PLC’ schedule of inspections and action defects accordingly.

• Monitor void Commercial Property.

Environmental Management:

• Work with grounds maintenance and office staff in addressing environmental issues.

• Assist in the identification of grounds schemes.

• Monitor and report on bonfires.

• Monitor and report on travellers’ sites.

• Monitor and report on the condition of open spaces.

• Provide information on land use on estates and provide a link between communities and the Area Office.

• Assist Land & Regeneration Services by undertaking Undeveloped Land Site (ULS) inspections.

• Monitor minor instances of nuisance and low level ASB.

• Assist Council Environmental Health Officers where illegal dumping is an issue.

• Ensure that abandoned cars are removed promptly from NIHE land and maintain accurate records of all incidences and the action taken.

Community Development:

• Assist Area representatives at residents / community association meetings, deal with tenant queries, produce progress reports on activity and provide feedback to tenants on activity in our estates.

• Undertake estate based inspections in partnership with community representatives, agencies and SCNI in preparation for attending the Area inter-agency meetings.

• Provide assistance and information for Area management attending inter-agency meetings etc.

• Develop and maintain links with local communities and their representatives.

• Co-operate in community development through liaison with the statutory, voluntary and community sector.

REQUIREMENTS:

Candidates must:

• Hold a BTEC National or equivalent Professional or Technical qualification plus at least one year’s relevant experience

Or

• Have five GCSE “O” Levels, or equivalent qualification, plus at least two years’ relevant experience.

· applicants must have relevant previous experience in a housing / social care / welfare / caretaking role. Applicants must also demonstrate a mature supportive attitude to people and preferably have experience in counselling and first aid skills. There will be associated administrative duties.

· Drivers license and access to a mode of transport is required.