Neighbourhood Housing Officer

VACANCY: Neighbourhood Housing Worker

BRC are pleased to announce we have an exciting opportunity for a Neighbourhood Housing Worker to start on Monday 20th July, working full time hours for a 6 month fixed term contract in the Hove area of West Sussex.

The Neighbourhood Housing Worker role is to undertake the following duties:

– Undertake end of tenancy inspections and associated work in line with end of tenancy procedures. Assist with the re-letting of empty homes in the absence of the Lettings Advisor and for new lets.
– Deal with ASB complaints, and where necessary go through the full procedure to court and/or eviction.
– Deal with requests in relation to transfers, mutual exchanges, successions, assignments in accordance with the defined procedure.
– Undertake new tenant visits in accordance with the defined procedure.
– Encourage tenants to comply with their Conditions of Tenancy, taking appropriate action where the tenants’ obligations are not being met, including referral to the Neighbourhood Manager for advice regarding legal action where necessary, in accordance with current procedures; preparation of court paperwork and presenting cases in court.
– Carry out regular inspection of neighbourhoods, garage sites and other land owned by Worthing Homes, taking appropriate action to ensure that there is a pleasant, clean and safe environment for tenants, leaseholders and the public using these areas. This will include dealing with or reporting problems to the appropriate department in respect of rubbish clearances, abandoned vehicles, grounds maintenance, playground inspections, tree works or cleaning with the assistance of the Neighbourhood Warden.
– Assist in ensuring that contractors are complying with their obligations in respect of cleaning contracts.
– Deal with subletting and unauthorised occupation and comply with tenancy fraud initiatives ensuring tenancy audits are carried out where required.

The successful Neighbourhood Housing Officer needs to have similar relevant and appropriate experience of Housing Management environment, particularly Neighbourhoods and Anti-Social Behaviour. The successful candidate will also have good customer service skills, and knowledge of Housing financial procedures and systems.

In return for your skills, the role governs an excellent salary of between £28,800and £27,500, depending on experience.