Motor Customer Contact Executive

Motor Customer Contact Executive – Chorley

Our Chorley client require confident, enthusiastic and experienced telesales people. This is a varied role and is a great opportunity for someone who has first class customer service skills and thrives on building relationships over the telephone.

Knowledge or experience within the motor industry would be advantageous – but not essential. There is lot’s to learn but plenty of training given. The ideal candidate will be tenacious and determined.

Responsible for:
Building relationships with our customers – no cold calling
Booking in service, MOT and repair work
Taking inbound calls and making outbound calls
Customer care follow up calls
Adding value to the customer experience

All systems are PC based and include a full CRM system.

The Contact Centre currently handles all incoming and outgoing calls and bookings for the Aftersales departments across the group.

Locations: Chorley

Hours: Both part time and full time applications will be considered. The working week is based on a rota with shifts between 8am and 8pm Monday to Friday and 8.30am to 5pm on a Saturday.

Salary: £26,000per year
OTE £16,000

Due to the high level of expected applications, if you have not received a reply from us within 2 days of applying then please assume you have not been successful on this occasion

* Quest Recruitment is committed to Equal Opportunities and welcomes applications from candidates of all ages, backgrounds and abilities