Customer Service Scheduler

Salary: £26,000 per year

Customer Service Scheduler

Shift – Monday to Friday | 9am – 6pm or 8am – 5pm

ASAP Start

Temporary ongoing

£26,000 per year

Duties:

• Act as point of contact for scheduling of services
• To provide a comprehensive scheduling overview and chase desk support for all related calls
• Key liaison between the Scheduling and Operational teams
• Responsible for the escalation to relevant senior management for any SLA non-conformance
• Responsible for all ‘Emergency Orders’, for parts that are not currently available
• Provide weekend support if requested (maximum 1 weekend per month)

The candidate:

* Customer Service Experience
* Administration experience
* PC Literate
* Verbal and Written communication skills