IT Trainer

Salary: £13.8 per hour

IT Trainer

Cardiff*

Full Time, Permanent

Excellent Salary + Benefits

Though this position will ultimately be based in their Cardiff Office, this firm promotes flexible and remote working for the safety and protection of its employees.

Aspire Recruitment Services are proud to be working in partnership with a top 100 UK law firm with impressive offices situated in the centre of Cardiff. The firm has grown from humble beginnings to become a leading law firm, servicing a vast range of clients across the UK and overseas. They promote and nurture a unique culture which is based on hard work, exceptional talent, ambition, empathy, innovation and good humour. They have ambitious growth plans to become a top 50 UK firm by 2021 with their culture fundamental to this achievement.

An opportunity has arisen for an experienced IT Trainer to join the Learning & Development division of the business. Working closely with the IT Department, the successful candidate will seek to understand the systems used within the business as well as the training needs across the firm. This will predominantly include Office 365 which you should have demonstrable experience with. This will also include document and case management systems (i-manage and Visual Files) with which some experience is desirable though not essential.

The successful candidate will be responsible for the production of learning media to support the roll out of new and existing IT systems. You will coach and support users across the business, remotely as well as in person, to use the systems effectively.

Responsibilities:

* Production of video and other media to provide e-learning internally.

* One-to-one coaching with senior staff.

* Just in time remote support for users with IT issues/learning needs.

* Delivering group sessions both remotely and face to face.

* Conduct learning needs analysis.

* Design, create and deliver blended learning solutions.

* Evaluate learning solutions regularly and update as required.

* Floorwalking on roll out dates to provide on the spot support to users.

To be considered for this role, you will be:

* An experienced L&D / IT Training professional

* Confident creating bitesize video tutorials which demonstrate basic, intermediate and advanced system operations

* Competent producing e-learning materials within Adobe Captivate or similar.

* A team player, able to work collaboratively between two divisions of the business to support the firm in its entirety.

* Confident in Office 365 from a User and Training perspective

* Organised and efficient in the implementation and tracking of training, utilising a Learning Management System

* Personable and patient, able to provide training and support on a one-to-one basis with senior members of the team, to support them using IT systems effectively and efficiently.

* Professional, friendly and approachable to effectively coach and support system users of all capabilities.

Though this position will initially incorporate a combination of office and home working, the successful candidate will eventually be based at the firms’ headquarters in Cardiff, an impressively modern space which harbors a culture of aspiration and innovation. Furthermore, though our client is a top 100 UK law firm, they prefer to maintain a personal and down-to-earth approach, seeking friendly and ambitious individuals to join them as they embark on further success.

Aspire Recruitment Services are acting as an Employment Agency in respect to this vacancy.