IT & Business Analyst Manager
Full job description
Agency
Salary: £30,000 per year
Our client ‘is looking to recruit an experienced IT & Business Analyst to work in Thornaby on a permanent basis
Main Responsibilities
* Supporting the depot network with any technical issues that may arise with hardware/software.
* Support of the ERP and Inspection systems across the depot network.
* Server support.
* Working on new processes using the current software systems to increase business efficiency.
* Support and further development of the new CRM system.
* Office365 support.
* Liaising with third party software and support providers.
* Setup of new hardware across the depot network.
* Managing new installations and/or updates of LOB software.
* Production of ad-hoc reports and analysis as required.
* Looking for new processes or technology that would be of a benefit to the business.
Duties
Ongoing:
* Office 365 user administration. SharePoint/OneDrive file administration.
* Server administration duties including user administration, user access and general housekeeping duties. Verifying and checking of system backups.
* Rectifying any issues with our LOB software, providing user support, and advising on best practises when needed.
* Assisting depot managers with periodic stock taking and updating their findings in InspHire.
* Updating Company Documents using Word, Excel, Crystal, Sage and Telerik reporting.
* Setup of new PC’s, Laptop’s, Tablets, Printers, VoIP phones and routers
* Running weekly and monthly reports to send to all depots.
The suitable candidate will have the following:
* Experience in system’s and server administration.
* Experience using a variety of reporting tools including Crystal Reports, Telerik Reports and Excel. Experience in advanced excel formulas and the ability to import data using ODBC links.
* Ability to interrogate SQL and Sage databases via excel and crystal reports.
* Experience in the Power Platform – PowerApps, PowerBi and Power Automate would be an advantage but not essential.
The job description sets out main responsibilities and duties of the job holder. It does not constitute an exhaustive or comprehensive description of duties and the jobholder will be required to carry out additional tasks as and when requested to do so by their manager. Responsibilities and duties may also change in the light of the future of the business and personal development.
Job Types: Full-time, Permanent
Salary: £30,000per year
Schedule:
Monday to Friday
Work remotely:
No
To apply for this job please visit definitejobs.co.uk.