Home Ownership Officer

Salary: £34,200 per year

37.5 hours per week

Trident Group has over 50 years’ experience of delivering homes, services and innovation for up to 8,000 people in over 3,400 homes in some of the most disadvantaged communities in the Midlands. It employs more than 850 staff, works with many volunteers and provides training places and apprenticeships as part of the employment package. The Group has an annual turnover of more than £34m and owns assets close to £186m.

The Group consists of;

* Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance

* Trident Reach, which is a registered care and support charity providing services to those who are homeless or at risk of homelessness, and those who have been victims of domestic abuse across all age groups across the Midlands.

About the role

Do you have specialist knowledge of managing leasehold and Shared Ownership Homes? Are you self-driven? Do you have the ability to successfully manage multiple work streams? This job might be for you.

Trident are recruiting to a new exciting role for a Home Ownership Officer. Part of the housing management department, we are seeking an individual who will work closely with the Income Team Leader to run a slick home ownership service. You will be responsible for all aspects of frontline housing management of Trident’s shared ownership and leasehold homes, as well as supporting the development of processes and working practices.

The Home Ownership Officer duties include: the recovery of rent/ service charges, staircasing and resales, leasehold consultations, resolving disputes and queries, RTB and RTA and other housing management activity such as ASB and lease breaches.

About You

* You will have a minimum of two years’ experience of a home ownership role. A CIH qualification is desirable. It is essential that you have the ability to work under your own steam with minimal supervision, organising your workload to meet goals and KPIs that are set.

* The post is full time, based at the Birmingham office, which includes some home working. With travel across the Midlands, the role qualifies for essential car user allowance.

Other benefits include:

* Generous holiday package with the opportunity to sell or buy annual leave

* Workplace pension

* Access to Health Care Benefit Scheme

* Access to Gym membership

* Cycle to work Scheme

* Eye care & Child Care Vouchers

Applying

All applications must be accompanied with a current CV with a cover letter explaining how they meet the role requirements, which will be used to assess your suitability for the role. Please ensure all the skills, experience and qualifications requested are clearly demonstrated in your CV as explained in the body of the advert.

All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.

All roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).