Group Rfp Business Support Executive

Salary: £48,000 per year

Group RFP Business Support Executive

• Location: London
• Employment: Permanent
• Salary: up to £48,000

Overview of role

The role of the Group RFP Business Support Executive will work the Global & National Account Management teams on all RFP and client proposals. Meet RFP deadlines by establishing priorities and target dates for information gathering, writing, review, and approval; entering and monitoring tracking data; coordinating requirements with contributors; contributing proposal status information to review meeting; transmitting proposals

This role will successfully communicate and collaborate with a variety of internal stakeholders including, Global & National Account Teams, Hotel Director of Sales, Regional Sales Managers and Group Revenue thus is a highly visible role.

The position involves researching, writing, and producing a high volume of client-facing documentation on behalf of our company in support of our brands and locations.

Key Duties & Objectives

• Manage ALL Hotel Group RFPs through Lanyon, including management of all 3rd party sites, Ratefinding; HRS, Lodging logistics, Ready Bid, Trip Bam etc.

• Work with National & Global Sales Team to identify & secure new and unsolicited opportunities for both existing and new opening hotels.

• Work with hotels in creating business cases and build relationships with TMC sourcing teams.

• Create a group database of rates, providing detailed rate management.

• Provide dedicated Sales Support for Rate loading and the link between Sales and Revenue Teams – loading rates and RFP visibility checks.

• Manage hotel content on Lanyon profiles and ensure that GBTA formats are updated regularly and in line with ESG strategies.

• Work with sales, legal and finance teams to understand customer needs and develop strategy for the proposal response.
• Ownership of the RFP project timeline from beginning to end
• Work effectively with internal stakeholders to develop consistent compelling responses to satisfy proposal requirements
• Continual review of RFP tools and intermediaries, this includes updating functional, technical and company information.

• Coordinate final production and delivery of complete RFP response
• Maintain quality results by using templates; following proposal-writing standards including readability, consistency, and tone; maintaining proposal support databases
• Improve the proposal-writing processes by providing and implementing innovative ideas to maximize efficiency and effectiveness of RFP responses

Experience Required

• Excellent writing and editing skills
• Works well with highly structured timelines and deadlines
• Capacity to be responsible, flexible, accountable and detail-oriented with the ability to multi-task, adapt and prioritize to meet deadlines
• Ability to perform and deliver multiple projects on time
• Works well in a team environment
• Strong listening skills and overall communication skills, both written and verbal
• Knowledge and understanding of Software as a Service and Information Technology strongly preferred
• Ability to aggregate information to be written in clear, concise formats
• Professionally communicate with all levels of personnel within the organization and with external clients and partners
• Deliver results that are clear, accurate, technically correct and achieve messaging objectives