Engineering Service Coordinator

Salary: £28,800 – £31,200 per year

Ref: 3351

Job Title: Engineering Service Coordinator

Salary: £28,800 – £31,200

Location: Burnham

Our client is looking to recruit a positive and proactive Engineering Service Coordinator, to work within their Service and Solutions division at their lovely offices in Burham.

Reporting directly to the Operations Manager, working with the service team to plan and arrange call outs, maintenance works, installs, projects and remedial works. You will utilise all available resources and minimise costs. You will ensure booking and coordinating all service related works efficiently, raise requisitions and ensure service engineers are adequately equipped for each site visit.

Key responsibilities:

• Booking and coordinating all service relates works efficiently
• Providing service engineers with all relevant information for each visit
• Supporting the service team to deliver against KPI’s
• Ensuring all management systems are up to date
• Responsible for the production of invoices for all completed works
• Supporting clients by ensuring engineering teams are delivering effective service and support regarding installed systems and clients are correctly and clearly updated with all relevant information after each visit
• Assisting the Operations Manager with the planning, delivery and paperwork for all works
• Supporting the administration of quotations for contracts, installs, call outs and required parts
• To provide excellent customer service and work to resolve any complaints

Person Specification:

• Proven experience of working in a high pressure environment and the ability to prioritise efficiently
• Flexible and adaptable
• Strong and effective communicator
• Experience in a field service engineering environment is desirable
• Good customer service skills
• Numerate/ fully IT literate

Please only apply if you match the above criteria.

S4 is acting as an agency for this role.

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Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

Please note that only successful applicants will be contacted. S4 Personnel Ltd is only able to process applications from candidates who are currently resident and eligible to work in the UK.