Customer Services Administrator

Salary: £27,600 per year

Customer Services Administrator

A Customer Services Administrator is requried by my client, a long established Air Conditioning company based in Elstree.

Key responsibilities

* Handling telephone calls, emails, faxes, letters, and subsequent timely responses.

* Processing sales orders, returns, dispatches, invoices, and further admin duties.

* Supporting the sales team and being main office point of contact for customers.

* Visits to customer branches and offices.

* Handling invoice queries and customer complaints.

* Stock analysis and subsequent ordering.

* All office duties, including filing.

* Warehouse inbound, outbound, and stock related duties.

* Dealing with all customers – distribution and direct sales channels.

* Dealing with all the cpmpanies products – units, spare parts, air-to-water and more.

* Helping other company departments in case of business need.

* The above list is not exhaustive as responsibilities extend to all matters of business need

Hours 9am – 5pm Monday – Friday, 1/2 hour lunch

Holidays – 25 Days

Salary £27,600 + End of year bonus