Customer Service Advisor

Salary: £26,000 per year

This role is based in our brand new centralised contact centre where our team of experts support customers after an accident, collecting valuable information by phone and email while making decisions that will aid in the swift and efficient repair of their vehicle and getting our customer ‘back to normal’. Full training will be given

Desirable qualifications and experience:

• A strong customer focussed background 
• Excellent organisational skills 
• Communication
• PC literate
• Passionate about customer service

Who are Solus and what can they do for you? 

Solus is one of the largest body repair groups in the country, employing over 900 expert people across 25 UK locations and have repaired over 700,000 vehicles in the last 15 years. 

• Our excellent benefits and rewards packages
• Employer matched pension contributions up to 7.5% (service dependent)

• Discounts on Aviva products and services
• Savings and benefits schemes
• Discounts and schemes for electric vehicle purchase for all employees
• Holding several main manufacturer approvals – Jaguar, Land Rover, Mercedes Benz, BMW, Mini, and Volkswagen
• Well known for prestigious award winning in the industry, customer service, apprenticeships, and IT systems fields
• Links with Thatcham to get the best products and training here in the UK

• We have a variety of locations, hours and working patterns to suit our customers, business, and you.

• We interview every disabled applicant who meets the minimum criteria for the job.

Excited but not sure you tick every box? We are inclusive – we want applications from people with diverse backgrounds and experiences. We are looking for individuals who can grow and support our business and we expect to do the same for you.

What next? 

Please and our recruitment team will be in contact within 7 days