Customer Service Representative – Aerospace

Customer Service Representative – Aerospace
Are you a Customer Service Representative? Do you have advanced to intermediate experience using Excel with experience of VLOOKUP, Pivot Tables etc? If so a world leader in the manufacture of aerospace components are looking to speak to you, working out of their UK head office you will be responsible for building and maintaining internal and external customer relationships by managing sales and order forecast data. This is an excellent opportunity to join a well-established engineering organisation that through recent acquisitions is undergoing an extended period of significant growth.

THE SALARY/RATE/PACKAGE/BENEFITS
Customer Service Representative – Aerospace
• £25k – £32k DOE
• Pension and life assurance
• 25 days holiday (plus bank holidays)
• Free car parking
• Start ASAP

THE CANDIDATE
Customer Service Representative – Aerospace
• Experience in a Customer Services environment within manufacturing, aerospace, automotive or engineering
• Strong IT Skills, being proficient in Microsoft Office, especially Excel and PowerPoint (use of VLOOKUP, pivot tables and macro’s)
• Strong experience with data analytics coupled with the ability to pull together disparate information from various data sources in-order to create a full picture of sale forecast performance
• Have strong interpersonal and good communication skills, with the ability to communicate clearly and effectively at all levels
• A self-motivated approach and a proactive attitude
• Have the tact and ability to deal with high level meetings and difficult situations often at very short notice
• Must be able to work as part of a team, but also be able to work using your own initiative whilst being able to work under pressure
• Must have a good understanding of English and be PC literate

THE ROLE
Customer Service Representative – Aerospace
Working within the sales and marketing department of a large aerospace engineering company, you will be responsible for managing sales and performance data, creating customer forecasts on a weekly, monthly, quarterly and annual basis. Strong data analytics experience will be required as you will also be responsible for collating data from various sources to give accurate forecasts to internal staff and customers. The company are seeking a pro-active person who can help develop and implement new processes to speed up and improve accuracy of sales and order forecasts.

REFERRAL INFORMATION
Please submit your CV via email to apply in the first instance. We offer referral fees to those recommending unique applicants we go on to place. Do you know anyone suitable?

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