Customer Service Coordinator

Are you passionate about Customer Service and wish to work for a local employer of choice? If so read on…..

Your role; to provide dependable, quality customer service including responses to product enquiries, efficient order co-ordination and processing, and routine problem solving.

Is the below you?…. if so

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Ability to work on own initiative as well as part of a team.
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Capacity of assimilating and digesting a large variety of related technical data.
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Accuracy and attention to detail.
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Ability to communicate fluently at all levels, both verbally and in writing, and both within the organisation and with customers.
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Good personal organisation.
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High level of numeracy.
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Flexible approach to work.
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Strong interpersonal skills.
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Excellent telephone manners.
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Minimum of A Level qualification. A higher education qualification in biological sciences is an advantage
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NVQ Customer Service Level III is preferable
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1-2 years experience in a customer service role.
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IT literacy (must be proficient in the use of windows-based software, particularly word and excel).

Our client works a 35 hr week Monday to Friday and offer excellent benefits.

Due to location transport would be beneficial