Customer Service and Verifications Agent

Working in a busy fast paced office environment you will be responsible for handling all in-bound calls to the department and offering the customer excellent support and knowledge on all enquires.

To be successful in this role you will need the following attributes:

*Excellent customer service skills
*Fantastic telephone manner
*Able to remain calm and controlled in difficult situations
*Good people skills and able to defuse situations
*Approachable and engaging when dealing with customers

The main focus of this role is customer service, you will not be working to targets or dealing with outbound calls, the hours are office hours Monday to Friday with weekends optional, however we will be looking for a flexible candidate to fit in around business needs.

Main Duties will include

*Depositing money into customer accounts
*Assisting with applications
*Handling all incoming calls
*Other general office duties if required

This position offers a fantastic benefits package including 25 days holiday plus Bank Holidays, BUPA Healthcare upon joining, Dental cover, £24contribution to a local gym, Breakfast provided, On-Site parking and discount in retail stores.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.