Customer Service Advisor

Posted 1 day ago
Smart Recruit Online
Customer Service Advisor
  • Permanent
  • Birmingham, UK
  • £26,000 GBP / yearly
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Full job description

Smart Recruit Online

Salary: £26,000 per year

Would you like to kick start your career by joining an expanding business where there are real opportunities to progress?

We are a forward thinking business who offers a range of affordable self-storage solutions to suit all requirements, whether that is for the home or for business. All our stores are modern, clean and bright, and our people are an important part of what makes us good at what we do.

Working in a small friendly team, you’ll provide a first class service to customers over the phone and in store, gaining a good understanding of the customer’s requirements by asking the right questions about what they need and providing them with the right solution and products for the job. You will also use your skills to maximise the sales opportunity through relevant add-ons.

The role is varied, involving customer service, administration and more practical tasks, such as ensuring the unit is clean, well maintained and ready to rent.

Customer Service | Receptionist | Sales Adviser | Sales Advisor | Customer Support | Front Desk | Sales

Additional Salary Information:

Quarterly Bonus + holiday awards

Essential Criteria:

We don’t expect you to be a sales machine or a technical expert, but you must have an understanding of great customer service and enjoy interacting with the customer, have accurate administration skills and be a team player.

As part of our expansion programme, we want to promote from within, so there is the opportunity to train and develop and become one of our Store Managers in the future.

We are looking for people who are passionate about great customer service and want to shape and develop their career – if this sounds like you, then we’d love to hear from you.

Desirable Criteria:

A full driving licence and own transport are beneficial as you will be required to support other stores in the area on occasions.

About Us:

We offer a range of affordable self storage solutions to suit all requirements, whether that be in the home or for business.

If you’re moving home, redecorating, going travelling, creating a home office or simply in need of more space, we have storage units to help. We also provide value for money self storage service for business – storing stock, equipment, documents and even warehousing.

To apply for this job please visit definitejobs.co.uk.

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