Customer Service Advisor

My client is currently looking for a Provisioning and Assurance Advisor to join their busy team.

The role is customer service focused, the company is still growing so there is plenty of room for progression. The salary is competitive and my client is looking to Salary: £26,000+ fantastic benefits.

The ideal candidate will have the following Skills and Experience:

– Customer service Skills
– Good IT Skills
– Excellent team player
– Eye for detail
– Self motivated and enthusiastic

Basic Job description:

– Providing exceptional support and service to our Resellers
– Provisioning and Managing Reseller orders using our internal and Suppliers Portals from start to finish.
– Liaise with Resellers and Suppliers to resolve order processing issues, providing regular and proactive updates.
– Logging of faults and chasing relevant Suppliers to achieve a resolution.
– Update customers with fault progress and timescales.