Customer Service Administrator

Posted 1 day ago
Howett Thorpe
Customer Service Administrator
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Full job description

Howett Thorpe

Salary: £14.4 – £16.8 per hour

An excellent opportunity has become available for a Customer Service Administrator to work for this marketing leading organisation who are experiencing year on year growth. 

 

About The Role – Customer Service Administrator

This role is ideal for someone who is looking to use and develop their skills in an administration based role. You will be working as part of a team so being a team player is key as well as the ability to work individually.

The successful person will be a key member of this busy team and will play a critical part in the growth of the business. 

You will be dealing directly with Sales Executives as well as Directors by providing support on the phone as and when required. Other duties include:

  • Administration
  • Creating and updating reports 
  • Inputting and amending orders
  • Dealing with and resolving complaints and escalating where necessary
  • Generating contracts and dealing with customer queries 
  • Direct liaison with Sales team
  • Filing and scanning
  • Ad hoc projects as required to support Senior Management 

The successful Customer Service Administrator will be:

You will be proficient in MS Word and Excel and will be organised, have good attention to detail and have excellent communication skills both written and verbal. You will be able to demonstrate previous experience in a similar role. Most importantly you will be happy working in a pressurised environment.

Customer Service Administrator Benefits

Working in the office a minimum of 3 days per week and the rest from home

Within close proximity of main transport links

Competitive hourly rate and holiday pay

Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation and do not discriminate on any protected characteristics. Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days please assume that you have not been successful.

Refer a friend

If this job is not of interest to you, but you know a friend or colleague who may be interested, recommend them to us and receive a minimum of £150 in vouchers if we assist them in securing a permanent role and a minimum of £25 in vouchers if we place them in a temporary assignment. (Terms & conditions apply) 

To apply for this job please visit definitejobs.co.uk.

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