Customer and Patient Services Coordinator

Salary: £13.79 per hour

Customer and Patient Services Coordinator Opportunity – Stockport
Opportunity:
Are you the Customer Service Coordinator my client is looking for? Do you have experience in dealing with customers or patients directly on the phone? Have you got good IT and administration skills? Looking for a contract role? If yes then this is the role for you.
My client a global pharmaceutical manufacturing company are looking to recruit an experienced Customer and Patient Services Coordinator based in Stockport where you will be dealing with patient drug orders and enquiries.
Duties and responsibilities include:
* Inbound and outbound calls.
* Prescription receipt.
* Small volume and large volume product order entry on to the companies system.
* Prescription management/tracking of faxes.
* Patient stock take.
* Homecare delivery planning/phoning – advising of delivery/timeslots/ clinical waste collection.
* Prescription checklist management.
* Liaison with the Nursing team.
* Prescription receipt, accurate and timely entry on to the system.
* Maintain patient confidentiality at all times.
* Patient stock take for any treatment.
* Administrative tasks including archiving and invoicing.
This is a 6 months contract working Monday to Friday 9.00 am to 5.30 pm which will be reviewed for a possible extension but everything is dependent on the individual and business performance. The PAYE rate is £13.79 per hour.
Skills:
To apply for the Customer and Patient Services Coordinator role you will have:
* Strong administration and customer service skills.
* Intermediate level with Excel, Outlook and Word.
* Experience of working in a pharmacy, pharmaceutical manufacturing or related industry but this is flexible.
How to Apply:
To apply for this one off opportunity, please send a word copy of your CV to me now by clicking on the Apply button or call me for a confidential chat. Please ensure you have read and agree to our Privacy Policy on our website.
If this sounds like the role for you or a colleague then please don’t hesitate to contact us. If we manage to successfully fill a permanent placement from your recommendation then we will send you a cheque of £300. We also have many incentive schemes for referring contractors/temp staff so please contact us with the referral and we can provide you with more information.
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