Credit Control / Collections Clerk

This is an excellent opportunity to join a dynamic and expanding employer based in Northamptonshire, easily commutable from Leicestershire, Warwickshire and Bedfordshire.

Our client is a leading independent gas and electric supplier to the business sector, supplying energy to over 170,000 business properties in the UK and are proud to have achieved ‘Best Companies Star Status’ this year for the second year in a row for their first class levels of employee engagement.

We are looking to recruit experienced individuals to work in this busy and rewarding environment.

The successful applicants will be responsible for the proactive collection of cash from overdue accounts within the SME portfolio and dealing with all aspects of the debt collection process.

Duties include:

• Collection of accounts within the debt process
• Inbound and outbound phone activity
• Take ownership of, and resolve issues arising from, telephone calls and written enquiries from customers
• Escalating accounts where appropriate to put on stop
• Liaise with external suppliers

You should be able to demonstrate a diplomatic yet assertive collection style and be able to work to deadlines when under pressure.

A proven track record will be rewarded by a highly competitive package: £26,000 plus 20% bonus and 5% annual bonus – dependent on experience.

FRS strives to be an equal opportunities employer, and is committed to treating all applicants alike. FRS does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.