Contact Centre Advisor, Repairs Team

Posted 4 days ago
The Oyster Partnership
Contact Centre Advisor, Repairs Team
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Full job description

The Oyster Partnership

Salary: £26,000 per year

ROLES JUST IN!

Contact Centre Advisor, Social Housing

Are you passionate about providing outstanding customer services?
Do you have previous experience working within Social Housing?
Do you fancy working for a organisation that trains, develops and supports their staff?
Do you like working with like minded individuals?

If you answer yes to these questions then this is the job for you!

Due to an expansion on a pre-existing contract, my client, is looking to recruit a new team of Customer Services professionals to join their Housing Repairs team! It would be ideal if you have previous experience with Housing and or have used Northgate or Opti-time.

You will be working in a call centre environment, surrounded by like minded individuals who are all passionate about going above and beyond the customers expectations.

This isn’t a ‘run of mill’ customer services role. Sometimes you will be dealing with extremely sensitive calls so you must be able to remain calm and professional; at other times you will be dealing with Emergency calls so you must act efficiently and effectively to ensure that the issue is dealt with correctly.

I am looking for people who are positive, motivated and honest. You must have a clear and concise telephone manner and you must be committed to this role.

THESE ARE TEMPORARY POSITIONS. Please only apply if you are available to start IMMEDIATELY and want something longer term!

WHAT TO DO NOW?
Please if you are interested in this role.

*Due to the anticipated high volume of applicants, only successfully shortlisted candidates will be contacted.*

To apply for this job please visit definitejobs.co.uk.

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