Commercial Team Leader

Commercial Team Leader
£26,400 – £28,800+ bonuses (10% of annual salary) + free parking!
Leeds
Permanent

One of the UK’s key healthcare providers, specialising in protecting people, reducing risk across infection control and healthcare compliance services beyond clinical waste collection, treatment and disposal; resource management strategies and hazardous waste management programmes is recruiting a Commercial Team Leader.
They are looking for an individual to effectively lead and motivate the team of Commercial Account Executives in a fast paced, target driven environment to achieve excellence in both call & communication quality and delivery of commercial results.

Key accountabilities:

Lead and motivate all team members to achieve their set monthly KPI’s, including sales/attrition results, productivity and call quality.
Conduct regular coaching sessions that have impact on both commercial delivery and call quality.
Complete regular performance reviews inclusive of PDP & Performance management meetings
Effectively manage both absence and annual leave to deliver maximum output
Work closely with the Commercial Manager to identify under performance and take corrective action in a timely manner.
Use initiative to create incentives with a view to driving performance improvement
Understand all aspects of the sales & commercial process and where appropriate undertake tasks within the process in dealing with escalation issues.
Ensure the CRM system is kept up to date and used effectively to drive sales performance.
Ensuring that all reports are submitted as required in a timely manner.
Recognise and reward success
Successfully deliver and exceed personal KPIâs towards bonus triggers
Work effectively with other team members/areas of the business
Achievement of all KPIs on a daily basis
Project work and other duties as directed from time to time by your Line Manager
Key Skill and abilities:

Understanding of all SRCL products and services with the ability to match features, advantages and benefits to each individual customer.
Uses CRM systems to effectively manage their personal pipeline to maximise all sales opportunities.
Capable of dealing with any customer no matter size or complexity of case within agreed telesales parameters.
An authority on all elements of the waste services market, up to date with market changes and pricing policies.
Highly motivated individual with a drive to succeed in sales
Good people skills with the ability to build up relationships both internally and externally
High motivation, enthusiasm and dedication are paramount.
Target driven with strong organisational skills.
Hours of Work: Monday – Friday either 08.30 – 16.30 or 09.00-17.00.

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