Client Account Administration Apprentice

Since our formation in 1999 Total Assist Group have excelled in the delivery of robust recruitment solutions to the public and private sector. Our experienced compliance and placement specialists give us the ability to offer complete, bespoke, flexible staffing solutions to meet the exacting needs of our clients. We have developed our group to incorporate the supply of:

Medical Locums
Qualified Nursing Staff
Health Sciences Services
Social Care and Support
Education

We currently have a requirement for an apprentice to join our busy client account Team. The client account team work with all Hospitals and Trusts ensuring a solid relationship and on-going repeat business is kept as well as generating new business and creating new placement opportunities.
As an administrator you will gain strong knowledge in the medical sector working alongside experienced Client Account Managers and assist them in their day to day recruitment and management needs.

Duties will include:
• Data entry
• Completing reports
• Filing
• Working on various Hospital systems
• Understanding of Compliance

Skills required:
• Excellent command of English
• Strong organisational skills
• Strong IT and social media skills
Customer service
Ability to work to deadlines
Excellent communication both written & verbal

Personal Qualities:
Pro-active, resourceful, friendly, positive, can-do attitude, responsible, enthusiastic, confident, team player, reliable, honest, attention to detail and the ability to work in a fast paced sales environment

Qualifications Required:
GCSE’s C or above in Maths and English and ITQ or equivalent

Apprenticeship Duration 12 months

Training:
3-4 week in- house training programme to include – understanding the business, the processes, policies and procedures, communication skills, winning telephone techniques
City and Guilds full Framework level 2 & 3 QCF apprenticeship, including Functional Skills (Numeracy and Literacy) and full Technical Certificate, employer and employee rights and responsibilities, personal learning and thinking.
All training and assessments delivered on site.

Apprentice Salary:
annual salary of £* £26,000
Working Week* 35 hours per week
Future Prospects May lead to a permanent role or possible progression onto a Advanced Level Apprenticeship.

National Minimum Wage:
With effect from October 1st 2014 the National Minimum Wage (NMW) for Apprentices is £26,000 per year. This applies to 16-18 year old Apprentices and those aged 19 and over in the first year of their Apprenticeship. For all other Apprentices the National Minimum Wage appropriate to their age applies.
The wage for Apprentices applies to both time spent on the job plus time spent training.