Claims Advisors

rthirteen are working alongside a FTSE100 insurance services organisation in alignment with their current mass recruitment drive. Due to significant growth of their claims division, the company are seeking ambitious and self-driven individuals to undertake full responsibility of dedicated claims caseloads from initial notification to conclusion. The nature of the claims will be high profile and of a complex nature. As such the role would suit hard-working individuals who thrive in developing in-depth technical knowledge and expertise to deliver superb service standards to an impressive corporate client base.

Your duties will include;

– Receiving initial claims notifications and enquiries (mostly via email) from customers, offshore offices, brokers & third parties.
– Sourcing associated policies using the in house system.
– Gathering additional information where required, in writing.
– Identifying, often multiple, insurers connected to the policy in question.
– Notifying the insurers involved of the claim in writing.
– Recording and updating details of the claim on multiple systems.
– Acting as main point of contact for the claim, liaising between parties.
– Maintaining a proactive and logical approach to the timely investigation/resolution of issues.
– Managing own client portfolio, delivering to SLA’s and KPI’s.
– Developing knowledge and an understanding of the business and clients business.
– Producing and delivering information and documentation in line with requirements.

You will be;

– Assured in managing your own caseload and being the main point of contact.
– Able to communicate effectively, in writing and verbally, with customers and colleagues, building strong working relationships.
– Proactive and efficient in dealing with enquiries, contributing to business objectives.
– Comfortable learning and retaining new information.
– Observant and become compliant with industry regulations, company policies and procedures.
– Self motivated and able to work on your own initiative.

Desirable:

– Claims management with knowledge of the commercial insurance industry.
– Experience within financial services, GI or banking.

A proven career opportunity, working 37.5 hours per week, Monday to Friday 9am – 5.30pm. The role is offering £26,000 DOE. Starting benefits package includes; 23 days holiday plus bank holidays, increasing up to 27 days over 5 years; flexible working hours; flexitime offering the opportunity to build up to an additional 6 days in a one year period; contributory pension scheme; flexible benefits scheme offering salary sacrifice options.

How to apply:

To hear more details about this fantastic opportunity please email your CV to Rebecca Headden – Business Partner at rthirteen recruitment.

About rthirteen:

Powered by our principals – we link individuals with opportunities to fulfil their potential, and introduce client partners to associates to aid their business evolution. Contact us, for a completely confidential chat. rthirteen, clever recruiting which makes a difference.

Due to the high numbers of applications we receive for advertised vacancies, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful for this opportunity. rthirteen will retain your details, and contact you with any other forthcoming opportunities which we feel may be appropriate.

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