Business Support Officer

Salary: £26,098 per year

On behalf of our client, a Not for Profit organisation, we are seeking a Business Support Officer to join their Belfast based team.

The Business Support officer will primarily assist in the development of the HR Information System (HRIS) and provide statistical reports and trend analysis. The postholder will also contribute to the professional delivery of Human Resources (HR) services in line with the Association’s business plan.

Criteria:

* Good general level of education to include at least 3 A Levels (at a minimum of Grade C or above) and GCSE English and Maths (or equivalent)

OR

QCF Level III (previously NVQ) in Business Administration or equivalent relevant qualification

AND

Twelve months’ administration experience working in a business environment including operation of a bespoke computerised system

* Demonstrable experience of working in an environment regulated by set working policies and procedures

* Excellent level of IT literacy with demonstrable experience of Microsoft Office and in particular experience in the use of Microsoft Excel spreadsheets including the production of graphs, charts and pivot tables with the ability to manipulate and interpret data and produce analytical reports

* Eligible to work in the UK.

This is a fantastic opportunity to join a Northern Ireland, Not For Profit organisation in offers a competitive starting salary of £26,098based on a 37 hour week, as well as a great range of benefits.

Duties include:

1. Facilitate first level support for HRIS including logging and monitoring response to helpdesk queries, and escalating as required.

2. Establish and maintain effective working relationships with HRIS provider, including attendance at user groups as requested.

3. Assist with resolving problems arising from data input / interpretation for HRIS.

4. Report on a weekly/monthly/quarterly/annual basis business metrics eg absence; recruitment; turnover; equality; training, identifying trends and patterns.

5. Administer salary changes as and when required.

6. Develop and test systems for the management of HR processes.

7. Meet relevant statutory obligations and assist with the preparation of FEC Annual Monitoring returns and three yearly Article 55 return.

8. Carry out routine audit of internal HR processes e.g. changes to terms and conditions of service, new start information, salary details, leave calculations etc., highlighting any areas for concern.

9. Ensure the recruitment of employees is in accordance with current legislation and the Association’s Recruitment and Selection Policy including auditing of the process.

10. Participate in shortlisting and interview panels as and when required.

11. Assist with the administration of the Learning & Development Programme as requested, and produce mandatory training compliance reports.

12. Provide support and assist with annual performance review process and produce compliance reports.

13.

14. Produce monthly reports across a range of agreed areas highlighting trends, patterns and non-compliance.

15. Provide a comprehensive administrative support to the HR team, including answering phones and dealing with queries, filing, providing cover at Reception as required.

To apply please send your CV to Patricia by clicking on the link who will then be in touch with you.

If this role isn’t suitable but you are looking for a new opportunity please do not hesitate to contact our experienced consultants. You can please apply.

Please ensure your CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer.