Area Manager

ROLE PURPOSE
The purpose of this role is to lead a remote based team of Engineer Surveyors carrying out of high quality inspections and H & S audits, you will operate with a clear customer focus and be charged with driving optimal service delivery.

THE ROLE
– You should hold Degree/HND or equivalent experience
– Have proven experience of managing, motivating and deploying remote workers
– Have a demonstrable track record of high quality customer service delivery
– Hold a current UK driving license.

MAIN DUTIES

– Role model against leadership behaviours, core values and code of ethics
– Embed a culture of One BV within the team
– Champion and drive process improvements and compliance
– Ensure that work carried out complies with all relevant statutes in a practical and cost effective way
– Drive a H&S culture within the area
– Develop and provide innovative solutions to in-service inspection processes
– Analyse Management Information, including the identification of Plant Inspection defect trends and use information to support decisions and planning inputs
– Ownership and definition of Area budget and plan, working in an overall divisional framework set by the divisional MD
– Working closely with the Centralised Planning team ensure work is being effectively scheduled and carried out
– Put forward suggestions to improve efficiencies with scheduling and reporting
– Work with Business Development Managers to define a series of pro-active initiatives to be launched around the defined service offers & drivers
– Forward plan resource to support initiatives and bidding plus resolve implicit conflicts
– Develop and build relationships with clients and have clear understanding of the BU’s top 10 clients
– Anticipate BU resource requirements based on the combination of budget requirement and assumed attrition rates
– Ensure, with HR support, the capacity requirements are in place to deliver expected revenues
– Manage performance issues effectively
– Promote the detection of talent and ensure opportunities for career enhancement are shared

DELIVERABLES
– Ensure the Area team is fully aware of its service offer and the underlying drivers
– Adapt weekly resource plans to match the order book demands.
– Resolve conflicts in a timely way, sharing work/resources with other areas/regions and if necessary considering subcontracting work
– Implement agreed common systems & initiatives within the Area
– Monitor and report on defined KPIs
– Hold regular and structured team meetings to ensure the BU goals are clear and progress is communicated
– Ensure staff PMP’s are undertaken and objectives set which dovetail with those of the BU
– Monitor performance of staff against weekly KPI’s e.g. utilisation and correct / encourage as necessary on an on-going basis

BENEFITS
Bureau Veritas offers a comprehensive financial package which includes:
– Competitive salary and allowances
– Defined contribution pension
– 25 days holidays plus public bank holidays
– Various insurances
– Private health insurance
– Various flexible benefits to suit individual requirements

Please be aware that all roles within Bureau Veritas UK & Ireland may require the successful pass of a CRB / Credit Check or attained relevant security clearances.

Bureau Veritas is an equal opportunity employer; no job applicant or employee shall receive less favourable treatment because of their gender, marital or civil partnership status, sexual orientation, colour, race, ethnic origin, religion, disability or age.

Bureau Veritas operates a strict Code of Ethics to ensure the proper conduct of our day-to-day business. Each employee / prospective employee of the Group must know and adhere to our Code of Ethics. Please visit the ‘About Us’ section of the website to view the Code of Ethics.